- Build on the success of Kindle by managing the Kindle in-store experience & running assisted selling events at retail locations in my region. - Extremely results-oriented through retail customer interactions & in-store employees. - Responsible for increasing sales in my stores. - Educating store associates & consumers on the value of Kindle devices, accessories & Amazon in general. - Ensuring the Kindle in-store experience & merchandising is properly implemented across retailers within my region. - Serving as the Kindle evangelist within my region. - Running group training events for sales associates on how to sell Kindle devices, accessories, content, & ecosystem. - Participating in assisted selling activities on weekends at select retail locations. - Managing in store product transitions & retailer communications. - Collecting business & market intelligence from consumers & store associates.
Best Buy (11/06 – 03/14)Woodland Hills, California and Oxnard, California
Microsoft Advisor tasks included planing, configuring, and executing end to end solutions for any and all customers thought each department in the store. Including small single use customers and small to medium businesses. One of the top selling associates in the store with one of the highest customer satisfaction ratings. Also designed and implemented high quality in store advertisement displays. (Examples available upon request)
Job duties included sales, managing returns for the department, training store associates on new technology and Microsoft Software, making department presentations for training in new store items, and assisting managers with any jobs that need be completed.
ISS (Information Systems and Services) (08/05 – 01/06)California Lutheran University Thousand Oaks, California
Install, configure and troubleshoot personal computer hardware and software, working with Windows 98/2000/me/xp operating systems and networking.
Job duties included going out to fix faculty computers, doing dorm room installs, also taking in and working on student computers and upgrading the computers campus wide.
Lapidary Originals (01/02 – 07/05) Calabasas, California
Responsible for booking trade shows. In charge of buying and selling quality jewelry and gift items through trade shows and mail order. Handled inventory control and purchasing, and pricing of merchandise, and was single point of contact for all customer service and supplier issues and praises.
Battery World (01/01 – 12/01) Woodland Hills, California
Responsible for ordering and inventorying batteries of all types also dealt with customer requests on specialized batteries and unique battery installations. Also answered phones, cashier and handled any customer and supplier issues that may have risen.
Basic Java, Microsoft Outlook, Word, Power Point, Excel, Access, basic knowledge of Ms-Dos, general knowledge of Mac OS X Windows 95, XP, Vista, 7, and Windows 8..